Shedol Cosmetics

Privacy Policy


GDPR is short for General Data Protection Regulation and this acronym is a new EU law that came into effect on 25 May 2018 to replace the current Data Protection Act. It’s the biggest overhaul of data protection legislation for over 25 years, and is introducing new requirements for how organisations must process personal data. The law states that all organisations in the European Union or all organisations processing personal information of the EU citizens must comply with GDPR.


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Our Story Continues


Our value chain is our pride: our raw materials are sourced from the African rural communities, the kernels, fruit and seeds in which the oils and butters are derived from are handpicked by men and women who then sell to local processors. We purchase these processed raw materials manufacture our skin care products and sell them back to the community and the world


Partnerships goes a long way: we love to partner with locals to create master pieces, especially our arts & culture community, our local designers and our local impactful celebrities, to increase our value chain and hold each other's hand to grow. Our toiletry bags, cosmetic bars, home range stands and woven baskets are all made by the youth in the arts and culture.


Personal Information


When sending an email while submitting an enquiry or comment on our website, you are asked to enter your email address, telephone or WhatsApp number. Again when making an order, your personal data will be used to process your order as appropriate, you are asked to enter your full names, company name, country/region, street address, town/city, state, zip code, email address and phone number. Also when making an online payment via credit and debit cards, you are requested to enter your name, card number, expiry date of the card and the CVV digits. All this is done to help you with your user experience and to help you with the services of Shedol Cosmetics and Fragrances .


When do we collect information?


We collect information from you when you want to enquire or submit an email comment, preparing annual reports, placing an order and making online payments. Though there is the block section, we do not collect any personal information via the blog, however that information is collected by third party company and that is Disqus.com


How do we use your information


We may use the information we collect from you in the following ways:

  • To personalize user's experience and to allow us to deliver the type of content and service offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better our service in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.


How do we protect visitor information


Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

  • We use regular Malware Scanning.
  • We use an SSL certificate to protected user information.
  • We do not use cookies for tracking purposes.
  • You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.



Third party disclosure


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.


Third Party Links


Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


User notifications on privacy policy changes


Users will be notified of any privacy policy changes on our Privacy Policy Page. Users are able to change their personal information:

  • By emailing us.
  • By calling us.
  • By chatting with us using our Live Chat or sending us a ticket.



Fair information practices


The Fair Information Practices Principles form the backbone of privacy law in Botswana and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur, we will notify the users via the website notification within 1 business day.


We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

Copyright © Shedol™ 2024 | Refund Policy | Privacy Policy | Developed by AfroAgileSoft™

Copyright © Shedol™ 2024 | Terms of Use | Privacy Policy | Developed by AfroAgileSoft™

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